Question 1

What is Zaal?

Accepted Answer

Zaal is a Los Angeles based marketplace that connects hosts with private event venues and vendors. Instead of endless searching, Zaal centralizes banquet halls, restaurants, and service providers, making it simple for customers to discover and book directly,

Question 2

What does it mean to claim my venue on Zaal?

Accepted Answer

When you claim your venue, you verify that you’re the official owner or manager. This gives you control over your profile so you can update details, respond to inquiries, receive direct bookings, and get featured in the Zaal marketplace.,

Question 3

Is Zaal really free?

Accepted Answer

Zaal is free during our trial period. You can claim your venue, create a profile, and start receiving your first leads at no cost. After the trial, premium tools and features will be available to help grow your bookings.,

Question 4

Is there a mobile app for Zaal?

Accepted Answer

Currently, Zaal is web-based. However, it works nicely on browsers from a mobile phone. A mobile app may be introduced in the future to make managing leads and bookings even easier.,

Question 5

How do I create my profile on Zaal?

Accepted Answer

1.Visit zaal.com/business  2. Enter your business details (name, address, contact info) 3. Upload photos and describe your space or services 4. Submit for approval. Once approved, your venue will be live appear the marketplace.,

Question 6

How long does it take to approve my venue?

Accepted Answer

Approval usually takes 48–72 hours. Every submission is reviewed for accuracy, quality photos, and complete details before going live. If you believe your approval is taking too much time, please contact us at info@zaal.com,

Question 7

How will people find my venue on Zaal marketplace

Accepted Answer

Your venue will appear when customers search by location, event type, guest count, or budget. Zaal is designed to connect hosts with venues quickly, generating qualified leads for your business.,

Question 8

Will customers be able to contact me?

Accepted Answer

Yes. Customers can reach out to you directly through the marketplace. For direct bookings, you’ll have 72 hours to confirm. If you don’t respond, the booking may be released so customers can continue their search.,

Question 9

My venue has several spaces. Can I list multiple spaces under one account?

Accepted Answer

Yes, you can manage multiple spaces from a single business account, making it easy to track leads and bookings across different properties.,

Question 10

What type of venues can join Zaal?

Accepted Answer

Any private event space can join — banquet halls, restaurants, hotels, outdoor venues, and more. We are working towards also welcoming service vendors like photographers, DJs, and caterers. Stay tuned!,

Question 11

Do I need professional photos to list my venue?

Accepted Answer

High-quality photos are strongly recommended. Venues with clear, professional images tend to get more bookings and appear more attractive in search results.,

Question 12

What kind of events are hosted through Zaal?

Accepted Answer

Hosts use Zaal for weddings, birthdays, corporate events, baby showers, fundraisers, and private parties. Any private event can be booked through the platform.,

Question 13

Can I update my venue details later?

Accepted Answer

Yes, once you claim your profile you can log in anytime to update pricing, amenities, photos and other details.

Question 14

Do I need to show my live calendar?

Accepted Answer

That’s up to you. We provide both options. You don’t have to show a public calendar if you do not feel comfortable. If you choose not to, instead, you’ll receive booking requests and can confirm availability within 72 hours and communicate directly with the host.,

Question 15

Is there customer support available?

Accepted Answer

Yes, Zaal provides email and call support (during business hours) for both hosts and vendors. We’re here to help you with profile setup, bookings, and any platform question,

Question 16

Does Zaal handle payments?

Accepted Answer

Currently, payments are handled directly between hosts and venues/vendors. Zaal’s main role is lead generation and direct connection. However, we also provide the option to pay a deposit for direct booking through our platform through a connection with Stripe.,

Question 17

What happens after a booking is confirmed?

Accepted Answer

Once you confirm, the host will receive your details, and you can coordinate directly to finalize logistics, contracts, and payments outside Zaal if needed.,

Question 18

How does Zaal promote my venue?

Accepted Answer

Zaal uses search filters, featured listings, and marketing campaigns targeted at the local community to help increase visibility for your venue,

Question 19

Can I reject a booking request?

Accepted Answer

Yes, if the event isn’t the right fit, you can decline. We encourage quick responses so hosts can continue their search if necessary,

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Frequently asked questions

Got a question? You will most likely find your answer here...

What is Zaal?+

What is Zaal?

Zaal is a Los Angeles based marketplace that connects hosts with private event venues and vendors. Instead of endless searching, Zaal centralizes banquet halls, restaurants, and service providers, making it simple for customers to discover and book directly,

What does it mean to claim my venue on Zaal?+

What does it mean to claim my venue on Zaal?

When you claim your venue, you verify that you’re the official owner or manager. This gives you control over your profile so you can update details, respond to inquiries, receive direct bookings, and get featured in the Zaal marketplace.,

Is Zaal really free?+

Is Zaal really free?

Zaal is free during our trial period. You can claim your venue, create a profile, and start receiving your first leads at no cost. After the trial, premium tools and features will be available to help grow your bookings.,

Is there a mobile app for Zaal?+

Is there a mobile app for Zaal?

Currently, Zaal is web-based. However, it works nicely on browsers from a mobile phone. A mobile app may be introduced in the future to make managing leads and bookings even easier.,

How do I create my profile on Zaal?+

How do I create my profile on Zaal?

1.Visit zaal.com/business 2. Enter your business details (name, address, contact info) 3. Upload photos and describe your space or services 4. Submit for approval. Once approved, your venue will be live appear the marketplace.,

How long does it take to approve my venue?+

How long does it take to approve my venue?

Approval usually takes 48–72 hours. Every submission is reviewed for accuracy, quality photos, and complete details before going live. If you believe your approval is taking too much time, please contact us at info@zaal.com,

How will people find my venue on Zaal marketplace+

How will people find my venue on Zaal marketplace

Your venue will appear when customers search by location, event type, guest count, or budget. Zaal is designed to connect hosts with venues quickly, generating qualified leads for your business.,

Will customers be able to contact me?+

Will customers be able to contact me?

Yes. Customers can reach out to you directly through the marketplace. For direct bookings, you’ll have 72 hours to confirm. If you don’t respond, the booking may be released so customers can continue their search.,